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Martin Jordan
martinjordan.com
did:plc:cmith4m3qzwqeocqn2ptgwft
What’s public servants’ view on the German #ServiceStandard?
@paulpistorius.bsky.social did some research.
Among other things, he found:
• People don’t know if their thing is a service
• People don’t know if they have to comply with it
• People don’t find what they expect to find on its website
2026-03-31T16:26:24.354Z