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JonNYC
xjonnyc.bsky.social
did:plc:hpdpc63sv6vk2l4biga74tnx
This part I THINK i have right:
The reason for all this is that Delta's transatlantic business class NPS scores have fallen notably vs. prepandemic.
NPS down 28% - was even worse in 2023 (I think I have that right)
2024-11-29T21:50:39.048Z