L&D and Customer Education leader and creator. I can spell most words.https://bsky.app/profile/chadlowry.bsky.socialhttps://bsky.app/profile/chadlowry.bsky.social/post/3lpnfhvogr422Great "seeing" everyone tonight. Thank you for the insights and the laughs. Being instrumental instead of incidental to informal learning will only raise L&D's profile and value within an organization. It will happen with or without us. #LearnChat [contains quote post or other embedded content]21 May 2025 00:58 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpnfhvogr422https://bsky.app/profile/chadlowry.bsky.social/post/3lpnf45ikct2aAs I meet with my audience, I want to ask them about the last time they learned something at work without attending a formal event: How did they learn that, and what did they think of the experience? Hopefully I can build on that to make it even better for them. #LearnChat [contains quote post or other embedded content]21 May 2025 00:51 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpnf45ikct2ahttps://bsky.app/profile/chadlowry.bsky.social/post/3lpnergqgnd2dAs useful as I find the AI tool at work, I would still prefer a DAP. Using the AI requires me to shift foucs to that window, then perhaps to a window with a resource, then to the window where I'm working. A DAP meets me where I am. #LearnChat [contains quote post or other embedded content]21 May 2025 00:45 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpnergqgnd2dhttps://bsky.app/profile/chadlowry.bsky.social/post/3lpnebew4gs2uAn easy-to-follow interface with a limited feature set. #LearnChat [contains quote post or other embedded content]21 May 2025 00:36 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpnebew4gs2uhttps://bsky.app/profile/chadlowry.bsky.social/post/3lpndv576eb2aI mentioned earlier the AI tool we have at work. One of the smart things they did is build in a Connect button to allow people to reach specific help desks when the AI can't answer their question. Keeps people from giving up. #LearnChat [contains quote post or other embedded content]21 May 2025 00:29 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpndv576eb2ahttps://bsky.app/profile/chadlowry.bsky.social/post/3lpndlmuzmg24If you have a Teams channel, you can add a page with a link to a OneNote file with FAQs. #LearnChat [contains quote post or other embedded content]21 May 2025 00:24 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpndlmuzmg24https://bsky.app/profile/chadlowry.bsky.social/post/3lpndfjbifd2dTying the learning to a strategic company goal, not what might seem like a random topic. Learners will see you're there to assist them in promoting them as they achieve outcomes w/ real business impact. Focus on "What can I do with this thing," as @usablelearning.bsky.social would say. #LearnChat [contains quote post or other embedded content]21 May 2025 00:21 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpndfjbifd2dhttps://bsky.app/profile/chadlowry.bsky.social/post/3lpncsace4h2dI hope it's changed to being able to rely on AI or a DAP (e.g., Walkme, WhatFix) to receive real-time assistance without having to stop your work to also stop someone else from working and ask them, "How do I do this again?" #LearnChat [contains quote post or other embedded content]21 May 2025 00:10 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpncsace4h2dhttps://bsky.app/profile/chadlowry.bsky.social/post/3lpncimwtxx2aChad from Chicago. We have an in-house AI tool at work that can answer how-to questions with about 90% accuracy in my experience. Makes it pretty easy to go from novice to semi-useful in minutes. #LearnChat [contains quote post or other embedded content]21 May 2025 00:04 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpncimwtxx2ahttps://bsky.app/profile/chadlowry.bsky.social/post/3lpncfcwypt2dRemember, too, you can use deck.blue to more easily follow the conversation and replies. #LearnChat [contains quote post or other embedded content]21 May 2025 00:02 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lpncfcwypt2dhttps://bsky.app/profile/chadlowry.bsky.social/post/3lmdrssseo72zI appreciate hearing from everyone tonight! Thanks for an insightful and fun chat; I'm already looking forward to next month. #LearnChat [contains quote post or other embedded content]09 Apr 2025 00:56 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lmdrssseo72zhttps://bsky.app/profile/chadlowry.bsky.social/post/3lmdr7k3qec2uI'm a fan of pre-tests. Rather than assuming all people need training on an entire curriculum, test people on real-world problems (in a simulated environment, if needed) until they reach a point where they can no longer succeed. That's where that person's training begins. #LearnChat [contains quote post or other embedded content]09 Apr 2025 00:45 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lmdr7k3qec2uhttps://bsky.app/profile/chadlowry.bsky.social/post/3lmdqtiyhpx23Two keys to success: 1) As noted already, give people something to do, do not just tell them things. 2) Make it easy for them to recognize their progress. I am not trying to bring back badges, but a sufficiently designed ripple of ever-increasing challenges will work as well or better. #LearnChat [contains quote post or other embedded content]09 Apr 2025 00:39 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lmdqtiyhpx23https://bsky.app/profile/chadlowry.bsky.social/post/3lmdqh5pdjh2rWe need to inisist on specificity and personalization of skills. "Communication" cannot be a skill writ large for an entire company. What does it mean to be a good communicator in Marketing vs IT vs Product Management. How are those skills evinced in measurable ways? #LearnChat [contains quote post or other embedded content]09 Apr 2025 00:32 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lmdqh5pdjh2rhttps://bsky.app/profile/chadlowry.bsky.social/post/3lmdpyqk4hj2mMost management roles are like this, as it's difficult to quantify the evidence of power skills removed from outputs but that nonetheless lead to team growth. #LearnChat [contains quote post or other embedded content]09 Apr 2025 00:24 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lmdpyqk4hj2mhttps://bsky.app/profile/chadlowry.bsky.social/post/3lmdpmlcwnd2sI don't think I do, really. It's more about stacking what I can do that's new on top of things I already know how to do. #LearnChat [contains quote post or other embedded content]09 Apr 2025 00:17 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lmdpmlcwnd2shttps://bsky.app/profile/chadlowry.bsky.social/post/3lmdp7qyrb22vIt's about teaching the parts and not the whole, with the expectation that the learners have the agency and intelligence to demonstrate the skills as a competency. #LearnChat [contains quote post or other embedded content]09 Apr 2025 00:10 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lmdp7qyrb22vhttps://bsky.app/profile/chadlowry.bsky.social/post/3lmdp3gbhnc2jChad from Chicago. Recently took a new role training employees on various software platforms. #LearnChat [contains quote post or other embedded content]09 Apr 2025 00:07 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lmdp3gbhnc2jhttps://bsky.app/profile/chadlowry.bsky.social/post/3lkvpbhej2s22Attn: @ddmeyer.bsky.social, in case you need a topic for next week's blog post. [contains quote post or other embedded content]21 Mar 2025 17:08 +0000at://did:plc:ld2v6mcviyrjnojswdkf7js7/app.bsky.feed.post/3lkvpbhej2s22