Post
By Cory Doctorow (GPG 0xBF3D9110957E5F4C)
doctorow.pluralistic.net
did:web:pluralistic.net
Then, once it became possible to replace Indian call center workers who weren't allowed to solve your problems with chatbots that *couldn't* resolve your problems, they fired the Indian call center workers and replaced them with chatbots.
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2026-03-11T21:04:11.774Z