Post
By Cory Doctorow (GPG 0xBF3D9110957E5F4C)
doctorow.pluralistic.net
did:web:pluralistic.net
Blinkpatch's takeaway: dishwashing is the bottleneck the restaurant ran through - and how that meant that Claudio, who was "unambitious" by conventional standards, had the best understanding of the restaurant's overall operations of anyone on site. He was the keeper of the process knowledge
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2026-04-08T14:27:26.950Z