@ivankotzev.bsky.social on Bluesky

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Ivan Kotzev

ivankotzev.bsky.social

did:plc:fp5yksctuviej55nkbya2xu2

Thanks Firstsource for the #CXTransformation 2025 briefing. Strengths include utilization of machine translation, unified AI-first ops framework, deployments of #AI-empowered agent upskilling & management, next-level digital channel enablement, & investment in #GenAI ops. @nhinsight.bsky.social

2024-11-28T14:09:02.251Z