Post
Lisa Kramer
lisakramer.com
did:plc:rkfxazqpgyzgjlfakzrigpzn
Increasingly, even when talking to human customer service reps, it seems I'm actually talking to AI. Today in a chat with Bell Canada, the rep's reply began with "Here's a polished and professional version" suggesting the human agent was just an interface between me and an AI agent. Sigh.
2026-08-23T19:10:04.665Z