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National Audit Office
nao.org.uk
did:plc:zl6coddye75giblpxli7r7zr
Government organisations can provide better services by knowing the detailed costs associated with different stages of the customer journey.
We make a number of recommendations to government departments and arm-length-bodies in our latest report ⬇️
https://www.nao.org.uk/reports/improving-governments-productivity-through-better-cost-information/
2025-09-15T07:58:54.307Z