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B. Prendergast
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did:plc:s2rczyxit2v5vzedxqs326ri
Administrative Burden Theory: Bureaucratic friction isn’t incompetence. Its policy.
Bureaucrats impose “ordeal mechanisms” (learning costs, compliance costs, and emotional costs) to reduce uptake (save money) without *formally* restricting eligibility…
https://doi.org/10.1093/jopart/muu009
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2025-11-27T18:28:19.433Z