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The Wall Street Journal
wsj.com
did:plc:i3fhjvvkbmirhyu4aeihhrnv
Brands can win over more consumers by embracing an insult instead of ignoring it or fighting back in some cases, a new study finds. 🔗 on.wsj.com/4r6XmIr
2026-02-28T00:34:08.655Z